Privacy Policy
When you visit or make a purchase from teaswan.com (the "Site" or "we"), this Privacy Policy explains how the Site collects, uses, and discloses your Personal Information.
Personal Information Collection
We gather information about your device, your interactions with the Site, and the information needed to complete your transactions when you visit the Site. If you contact us for customer service, we may gather extra information. Any information that can uniquely identify an individual (including the information below) is referred to as "Personal Information" in this Privacy Policy. For additional details on what Personal Information we gather and why, see the list below.
Information about the device
A version of web browser, IP address, time zone, cookie information, what sites or items you visit, search phrases, and how you interact with the Site are all examples of Personal Information gathered.
The purpose of the gathering is to correctly load the Site for you and to do analytics on Site usage in order to improve our Site.
Collection source: Cookies, log files, web beacons, tags, and pixels are used to collect information automatically when you visit our site.
Disclosure for business purposes: shared with Shopify, our payment processor.
Information about placing an order
Order information
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number are examples of Personal Information gathered.
Purpose of collection: to provide products or services to you in order to complete our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.
Information about customer service
Personal Information that has been gathered in the past includes the following: [ADDITIONAL INFORMATION OR MODIFICATIONS TO THE INFORMATION LISTED ABOVE]
The goal of the collection is to provide client service.
The information was gathered from you.
Minors
Individuals under the age of [INSERT AGE] are not permitted to use the Site. We do not gather Personal Information from children on purpose. If you suspect your kid has supplied us with Personal Information, please email us at the address shown below to request deletion.
Retention
We will keep your Personal Information for our records if you place an order through the Site until and until you ask us to delete it. Please visit the 'Your rights' section below for further information on your right to be forgotten.
Automatic decision-making
If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has a legal effect on you or otherwise has a substantial impact on you. We [DO/DO NOT] use consumer data in fully automated decision-making that has a legal or other significant impact.
To avoid fraud that does not have a legal or other substantial impact on you, our processor Shopify utilises limited automated decision-making.
Automated decision-making aspects can be found in the following services:
IP addresses connected with several unsuccessful transactions are added to a temporary denylist.
This deny list is only active for a few hours.
Credit cards connected with denied IP addresses are temporarily blocked. For a tiny number of people, this denylist persists.
Cookies
When you visit our Site, a cookie is a little piece of data that is transferred to your computer or device. Functional, performance, advertising, and social networking or content cookies are among the types of cookies we utilise. Cookies allow a website to remember your actions and preferences, which improves your surfing experience (such as login and region selection). You won't have to re-enter this information every time you visit the site or navigate from one page to the next. Cookies also offer information on how people use the website, such as whether they are new to the site or a repeat visitor.